Exchange Policy

At Byrappa Silks, every saree is carefully inspected and quality-checked before dispatch to ensure that you receive your order in excellent condition.

Due to the nature of our products, exchanges are not accepted for change of mind, colour preference, design preference, size preference, or any other personal preference.

An exchange request will be considered only in the following circumstances:

• The product received has a verified manufacturing defect.
• An incorrect product has been shipped by Byrappa Silks.

To request an exchange, please contact us through our website's Contact Us page within 48 hours of delivery, providing your order details along with clear photographs or videos of the issue.

To be eligible for an exchange, the product must:

• Be unused, unworn and unwashed.
• Be in its original condition and packaging.
• Have all original tags, labels and accessories intact.
• Be accompanied by valid proof of purchase.

Products that are damaged, altered, stained, washed, worn, or returned without their original tags or packaging may not be eligible for exchange.

All exchange requests are subject to physical inspection and verification by Byrappa Silks. An exchange will be processed only after the reported issue is verified and approved by our quality team.

Approved exchange products should be securely packed and sent to:

Unless the issue is determined to have occurred due to an error on the part of Byrappa Silks, return shipping costs will be borne by the customer. Shipping charges are non-refundable.

Once the returned product is received and successfully verified, we will communicate the applicable exchange and dispatch details.